RiskReady Guide — AI Notice

Last updated: 2026-05-09 — DRAFT, requires legal review.

What it is

RiskReady Guide is an optional, opt-in AI assistant inside RiskReady Home. It can explain what the app is recommending, summarize the safety status of items you've added, and walk you through next steps. It is text-only.

What it won't do

The Guide is constrained by 14 hard rules. In particular it will not:

• Tell you something is "safe" or guarantee no recalls exist.
• Promise insurance discounts or decide coverage.
• Give legal advice.
• Instruct you to perform dangerous repairs (gas, high-voltage electrical, refrigerant, structural, or anything requiring a licensed trade).
• Send recall alerts or notify other people on your behalf — those go through a deterministic rules engine and admin review.

If you ask it to do any of these, it will refuse and point you to the manual path or a licensed professional.

What data the Guide sees

When "Use My Home Items for Better Help" is on, the Guide can see your registered items and notice matches in masked form. The following are NEVER sent to the AI model:

• Full street addresses (only city + ZIP)
• Full serial numbers (only the last 4 characters)
• Contact email addresses or phone numbers
• Insurance policy numbers

Audit + history

Every Guide interaction is logged for compliance, regardless of your "Save Guide History" preference. When the preference is OFF, only a hash and the length of each message are kept. When ON, full conversations are stored and can be deleted at any time from your settings.

Source-backed answers

For recall and safety questions, the Guide uses the official safety-source data we monitor and the items you've registered. The Guide does not invent recall information from its training data. Match status is decided by a deterministic rules engine, not the AI.

Provider

(DRAFT) When enabled in production, the Guide uses [PROVIDER NAME] as its language model. Your messages and the masked context described above are sent to that provider for processing. The provider's own privacy and data-retention terms apply in addition to ours.

Turning it off

The Guide is opt-in. You can turn it off entirely from Settings; the rest of the product works without it.

This page is a draft. Specific provider/jurisdictional disclosures must be reviewed by counsel.